We were very lucky to get a nice story how Roberto uses Task2Gather at his work. Here is his story:
Happy to tell you about how I use t2g.
I manage 4 computer labs (1 large-ish one and 3 small ones) in my academic department, with a total of over 40 computers. At any given time, I have 2 or 3 student workers who put in a few hours a week each to help keep things running smoothly.
With busy schedules during the school term, it’s difficult to communicate and stay on top of tasks that need to be done (installing new software, imaging lab machines, solving problems with printing or shared drives, etc.). Our individual schedules and the shared task list are all on t2g so we can easily keep in touch and focus on what needs to be done.
Furthermore, lists of software, configurations, hardware, and other important information about the resources we manage are also kept there. Everything from requests for new software to equipment that needs to be purchased makes its way into this powerful tool that has now become a repository of everything related to the services we provide.
The iPhone/iPod Touch app is just the icing on the cake. Our campus doesn’t have good GSM coverage, but WiFi access is fairly ubiquitous, so I can check on the progress of various tasks from virtually anywhere.
We use comments to maintain a history of changes to a particular item and discuss proposed changes, so new team members can easily see not just where we are, but how we got there. We occasionally wish there were tags or priorities for individual items, instead of the strict
hierarchical tree structure, but we’ve made it work quite well up to now.
BTW, I also use T2G at home–my wife and I share our shopping list, honey-do list, and trip preparation list there. It’s a great tool!
We also invite other Task2Gather users to share their stories about how they use Task2Gather and what features they would like to see in future versions. Please e-mail me here olya at vitotechnology dot com.